EtaFinance Privacy Policy

Effective Date: September 3, 2025
Last Updated: September 3, 2025

EtaFinance ("we", "us", or "our") operates a non-custodial, smart contract-based decentralized exchange ("Application"). This Privacy Policy explains how we collect, use, and share information when you interact with the Application or associated services. By using the Application, you agree to the practices described in this policy.

1. Information We Collect

a. Contact Information

We may collect your name and email address only if you choose to reach out to us via support or contact forms.

b. Cookies & Usage Data

We use cookies and similar technologies to gather:

IP address
Browser and device details
Pages visited, time spent, and usage metrics

c. On-Chain & Technical Data

Given the public, blockchain-based nature of the Application, we log:

Public wallet addresses, transaction hashes, and on-chain activity
Application usage data, error logs, and performance metrics

d. KYC or Compliance Information (if triggered)

In compliance contexts, you may be asked to provide:

Identity documents (e.g., passport or ID)
Information on source of funds

2. How We Use Your Information

We use the collected data for:

Maintaining and improving the Application
Responding to support inquiries
Performing analytics to optimize user experience
AML and sanctions compliance, including transaction monitoring and possible SAR filings
Legal requirements or regulatory obligations

We do not sell, rent, or monetize your personal data.

3. Sharing Your Information

We may share limited information with:

Third-party services (e.g., analytics or hosting providers) under strict confidentiality
Regulatory authorities (e.g., FinCEN), if legally required or in response to suspicious activity
Potential business partners or successors in the event of a merger or acquisition - under privacy-preserving protections

We do not share data with advertisers.

4. Cookies & Analytics

We use cookies and analytics tools to enhance performance and usability. You may opt-out or disable cookies via browser settings, although this may impact functionality.

5. Data Retention

KYC & compliance records: Retained for a minimum of 5 years
Technical logs and usage data: Retained for up to 12 months, subject to internal security needs
Support communications: Retained only as long as necessary to resolve issues or meet legal obligations

6. Security

We implement commercially reasonable security measures. However, no system is entirely secure. Please note that blockchain transactions are inherently public.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete personal data we hold
Object to or restrict certain processing
Obtain a copy of your data in portable format

To exercise these rights, contact us at [email protected]. Verification may be required.

8. International Data Transfers

Your data may be processed or stored in the U.S. or other locations where our partners operate, which may have different privacy laws.

9. Children's Privacy

The Application is intended for users 18 years or older. We do not knowingly collect data from children under 18. If we learn otherwise, we will promptly delete the information.

10. Changes to This Policy

We may update this policy. Changes will be reflected by updating the "Last Updated" date and posted on our website. We encourage periodic review.

11. Contact Us

If you have questions or concerns about this policy, email [email protected].